How Delivery Works
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DELIVERY & SHIPPING FAQ'S
Got questions about your gourmet bakery delivery? We've got answers.
Can you ship to my location?
We ship nationwide (within the USA), except for US Territories, overseas military addresses, and P.O. Boxes. We deliver Monday through Sunday, with some zip code restrictions. Shipping fee is $15 flat rate.
We ship via FedEx, OnTrac, CDL, AxelHire, and BOND.
At this time, we are not offering international shipping.
What are the shipping costs?
Our products are time and temperature sensitive, so we use the speediest delivery methods to ensure your goodies arrive in perfect condition to devour. Shipping is $15 flat rate!
When will I get my tracking information?
Our orders are shipped out as late in the day as possible to lessen the time in transit to you! Tracking information is typically sent between the hours of 6-9PM. Still have questions? Reach out to us at email@example.com, and we can look into it for you.
Can I specify a delivery window?
You can actually select the delivery date for your order at checkout, up to 30 days in advance.
We recommend always scheduling your order to arrive at least 1-2 days early if you are planning a time-sensitive event, to account for any transit delays. If you will be having your items arrive early, please see here for storage details.
Unfortunately, we're not able to specify a delivery time for your order to arrive.
For residential addresses, FedEx will deliver by 8PM.
For business addresses, FedEx will deliver by 6PM.
**Saturday delivery not available for business addresses.**
How do I store my items and what's the shelf life?
Cookies stay fresh at room temperature for 5 days and can be stored in the freezer for up to 1 month.
Milk Bar Pie and cake truffles, which all require refrigeration, stay fresh in the fridge for 7 days and up to 1 month in the freezer.
Cakes can be stored in the fridge for 5 days and up to two weeks in the freezer (cakes should be removed from the fridge 1 hour before serving).
Dessert On Demand
Sit back & relax, we’ll bring treats to you. Just place an order with one of our delivery partners and we’ll get on our way with fresh-baked treats (and soft serve, too!) delivered same day, or scheduled for the best time for you.Order Now