MILK BAR DELIVERY 101
Here’s everything you need to know about how Milk Bar has mastered the art of delivering treats to your door — whenever and wherever.
How It Works
TO THE PACKING STATION
TO YOUR DOOR
Care Packages DeliveredOur founder and CEO, Christina Tosi, gets into the nitty-gritty of how we get our treats right to your door — from plan-ahead ordering and 6-day-a-week delivery to nationwide shipping and overnight cake delivery.
Delivery & Shipping FAQ
Can you ship to my location?
We ship (via FedEx) our products nationwide through our online store and ship internationally to Canada and UK. We deliver Monday* - Saturday. Monday deliveries only available for the following states: NY, DE, MD, NJ, CT, RI, MA, NH, PA.
For orders going to Canada and UK, please reach out to email@example.com for more info!
What are the shipping costs?
Our products are time and temperature sensitive, so we use the speediest delivery methods to ensure your goodies arrive in perfect condition to devour. Shipping is $15 flat rate!
When will I get my tracking information?
Our orders are shipped out as late in the day as possible to lessen the time in transit to you! Tracking information is typically sent between the hours of 6-9PM. Still have questions? Reach out to us at firstname.lastname@example.org, and we can look into it for you.
Can I specify a delivery window?
You can actually select the delivery date for your order at checkout, up to 30 days in advance.
We recommend always scheduling your order to arrive at least 1-2 days early if you are planning a time-sensitive event, to account for any transit delays. If you will be having your items arrive early, please see here for storage details.
Unfortunately, we're not able to specify a delivery time for your order to arrive.
For residential addresses, FedEx will deliver by 8PM. For business addresses, FedEx will deliver by 6PM.
**Saturday delivery not available for business addresses.**
How do I store my items and what's the shelf life?
Cookies stay fresh at room temperature for 5 days and can be stored in the freezer for up to 1 month.
Milk Bar Pie and cake truffles, which all require refrigeration, stay fresh in the fridge for 7 days and up to 1 month in the freezer.
Cakes can be stored in the fridge for 5 days and up to two weeks in the freezer (cakes should be removed from the fridge 1 hour before serving).