GET TREATS DELIVERED WHEREVER, WHENEVER
Got questions about your care package delivery? We've got answers.
Can you ship to my location?
We ship nationwide and deliver seven days a week, Monday through Sunday.
We partner with the following carriers to ship our products nationwide: via FedEx, OnTrac, AxelHire, CDL, and BOND.
*We do not ship to US Territories, overseas military addresses, and P.O. Boxes.
What are the shipping costs?
Our products are time and temperature sensitive, so we use the speediest delivery methods to ensure your goodies arrive in perfect condition to devour.
Shipping is $15 flat rate! Free shipping with orders $100+.
When will I get my tracking information?
Our orders are shipped out as late in the day as possible to lessen the time in transit to you! Tracking information is typically sent between the hours of 6-9PM. Still have questions? Reach out to us at firstname.lastname@example.org
and we can look into it for you.
Can I specify a delivery window?
You can select the delivery date for your order at checkout up to 30 days in advance of your desired delivery day. If your treats are for a time sensitive event, we recommend scheduling the delivery of your order 1-2 days ahead of your celebration.
We can’t guarantee a specific delivery time on the day your order is expected, but most deliveries should arrive before 9PM on your scheduled delivery date. You’ll have your treats in no time :).
We ship with FedEx, CDL, OnTrac, Bond, and AxelHire.
If you have already placed your order, and would like to update the delivery date, please follow the order update instructions here. All orders arrive with proper storage and serving instructions.
How do I store my items and what's the shelf life?
Cookies stay fresh at room temperature for 5 days and can be stored in the freezer for up to 1 month.
Milk Bar Pie and cake truffles, which all require refrigeration, stay fresh in the fridge for 7 days and up to 1 month in the freezer.
Cakes can be stored in the fridge for 5 days and up to two weeks in the freezer (cakes should be removed from the fridge 1 hour before serving).